01
Immediate Triage: One Call, Rapid Dispatch
Call our 24/7 line and speak with a trained coordinator. We assess safety risks, advise urgent homeowner actions, open a job file, and dispatch an IICRC-certified crew with the right equipment to your location.
Response time depends on traffic; we prioritize fast local arrival.
02
On‑Site Clinical Assessment
Technicians perform a methodical inspection using moisture meters and thermal imaging. We document affected areas with photos, measurements, and a mitigation plan that prioritizes health, structural safety, and insurance needs.
03
Containment & Safety Controls
We establish containment and airflow controls to protect occupants and prevent cross‑contamination. Electrical hazards are flagged, PPE is used as required, and protocols for sewage or biohazard situations follow industry health standards.
04
Rapid Water Removal
Powerful extraction equipment removes standing water quickly to reduce structural compromise and microbial risk. We select truck‑mount or portable systems based on the situation to maximize efficiency and minimize disruption.
05
Targeted Drying Strategy
Using measured readings, we deploy dehumidifiers, air movers, and engineered air flow to bring materials back to acceptable moisture levels. Daily moisture mapping guides equipment placement and duration until verified dry.
06
Focused Material Intervention
If materials are non‑salvageable, we perform precise, documented removal to expose cavities for drying while preserving sound building components and contents whenever possible.
07
Antimicrobial Treatment & Odor Control
When appropriate, we apply EPA‑registered antimicrobial and odor control treatments as part of our health‑focused approach to reduce microbial growth and restore safe indoor air quality.
08
Verification & Documentation
We track drying progress with daily logs, readings, and photos. A final verification report summarizes remediation results, poses any recommended repairs, and provides documentation for your insurer and records.
09
Seamless Transition to Repair
If reconstruction is needed, we coordinate a clear scope of repairs and can manage restoration or hand you a concise scope-of-work for your chosen contractor so recovery is smooth and accountable.
10
Follow‑Up Care & Prevention Guidance
After job completion we review preventive recommendations—drainage improvements, sump maintenance, humidity control—and offer follow‑up checks to help prevent recurrence and protect occupant health.